The Basics of Benchmarking, Second Edition
作者: Robert Damelio
作者单位: President, The Bottom Line Group, Dallas, Texas, USA
出版社: CRC Press,   2022
来源数据库: CRC Press
原始语种摘要: This second edition of a bestseller supplies provides selected tools to help strengthen critical skills and accomplish key steps throughout the benchmarking process. The first part of provides a guide to the language of benchmarking and answers commonly asked questions. The second part walks readers through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.
全文获取路径: CRC出版社  (合作)

  • benchmarking 基准测试
  • process 过程
  • through 经过
  • second 
  • three 
  • visit 参观
  • supplies 供给
  • accomplish 实现
  • strengthen 加强
  • first 第一