A Review on Integration of Balanced Scorecard and Intellectual Capital for Performance Evaluation of Banks: A New Measurement Framework
作者: Leena Afroz Mostofa Chowdhury
刊名: Journal of Business and Technology (Dhaka), 2015, Vol.Volume 10 (Issue 2)
来源数据库: Journal of Business and Technology
DOI: http://dx.doi.org/10.3329/jbt.v10i2.29469
关键词: Balanced ScorecardIntellectual capitalOrganizational performance
原始语种摘要: In this age of innovation and globalization, interest in research on measuring and analyzing intellectual capital (IC) and determining its impact on business performance is on the rise. This study is intended to review the literature concerning the effects of implementing the Balance Scorecard (BSC) on the organizational performance of banks, with the Intellectual Capital (IC) enhancement being the mediator. Based on the literature a new comprehensive performance measurement framework for banks has been proposed. This framework can be validated through further research by integrating the interaction between BSC and IC components in the context of Bangladeshi banks by examining different banking environment i.e. nationalized, private commercial, foreign commercial and Islamic banks, as the...
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  • globalization 全球化
  • banking 筑堤
  • commercial 商业的
  • banks 管束
  • capital 首都
  • innovation 革新
  • BSC Basic Synchronous Communication
  • nationalized 国有化的
  • deviation 偏差
  • integrating 集成