Factors Determining Inpatient Satisfaction with Hospital Care in Bangladesh
作者: Laila AshrafunMohammad Jasim Uddin
刊名: Asian Social Science, 2011, Vol.7 (6)
来源数据库: Directory of Open Access Journals
原始语种摘要: The objective of this study is to identify factors associated with satisfaction among inpatients receiving medical and surgical care for urinary, cardiovascular, respiratory, and ophthalmology diseases at Dhaka Government Medical College Hospital, Bangladesh. The data of this study is collected from 190 inpatients by using a patient judgments questionnaire covering 10 dimensions of satisfaction (appointment waiting time for doctor after admission, doctor’s treatment and behavior, behavior and services of nurses, boys and ayas (-care givers-), toilet and bath room condition, quality of food, number of days in the hospital, cost for treatment, and gift/tips culture in the hospital). Patient overall level of satisfaction is treated as dependent variable, while dimensions of satisfaction are...
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  • variable 变量
  • dependent 从属的
  • income 收入
  • satisfaction 满意
  • regression 海退
  • economic 经济的
  • dimensions 面积
  • level 水准
  • waiting 等待
  • identify 视为同一