Exploring factors underlying effective office information systems
作者: David LawNarasimhaiah Gorla
作者单位: 1Department of Accounting and Finance, Youngstown State University, Youngstown, OH, USA
2Computer and Information Science Department, Cleveland State University, Cleveland, OH, USA
刊名: Information & Management, 1996, Vol.31 (1), pp.25-35
来源数据库: Elsevier Journal
DOI: 10.1016/S0378-7206(96)01055-5
关键词: EffectivenessIntegration of office systemsOffice automationOffice information systemsOffice productivity
原始语种摘要: Abstract(#br)Office Automation (OA) traditionally emphasized productivity of the clerical workforce, ignoring higher-level office tasks. Office Information Systems (OIS) are meant to support office tasks done by managers and professionals within a company. By surveying local firms through telephone interviews, we investigate the factors responsible for effective OIS. We analyzed the results by partitioning responses by type of firm, firm size, degree of integration of OIS tools, top management support, and usage of OIS tools. Some findings are: professional service firms reported a greater improvement of productivity due to the introduction of OIS than non-professional service firms. A higher degree of system integration led to higher success rates of OIS in the perspective organization.
全文获取路径: Elsevier  (合作)
影响因子:1.663 (2012)