Working conditions and environment after a participative office automation project
作者: Sten-Olof BrennerOlov Östberg
作者单位: 1Department of Behavioral Sciences, University of Kristianstad, Sweden
2Department of Information Technology, Swedish Agency for Administrative Development, P.O. Box 2280, S-10317 Stockholm, Sweden
刊名: International Journal of Industrial Ergonomics, 1995, Vol.15 (5), pp.379-387
来源数据库: Elsevier Journal
DOI: 10.1016/0169-8141(94)00084-G
关键词: ParticipationComputerizationWork conditionsStress
原始语种摘要: Abstract(#br)A model program for office reorganization and computerization has been developed and piloted in one of Sweden's public sector county administrative councils. The model emphasized extensive employee and user involvements in planning and designing the new office automation systems. Employees responsible for accounting and document registry tasks were the initial focus of activity. Questionnaires, structured interviews and physiological tests were administered on five separate occasions over an 18-month period to evaluate work efficiency and work environment, including psychological strain.(#br)The 42 female administrative assistants reported that their work required higher skill levels and was more interesting after the new computerized operations were in place. They also...
全文获取路径: Elsevier  (合作)