A for Effort? Using the Crowd to Identify Moral Hazard in New York City Restaurant Hygiene Inspections
作者: Jorge MejiaShawn MankadAnandasivam Gopal
作者单位: 1Kelley School of Business
2Indiana University
4Indiana 47405
5;Samuel Curtis Johnson Graduate School of Management
6Cornell University
8New York 14853
9;Robert H. Smith School of Business
10University of Maryland
11College Park
12Maryland 20742
刊名: Information Systems Research, 2019
来源数据库: Institute for Operations Research and the Management Sciences
DOI: 10.1287/isre.2019.0866
关键词: Hygiene inspectionsMoral hazardOnline reviewsMachine learningRestaurantsInformation systemsPublic health
原始语种摘要: From an upset stomach to a life-threatening foodborne illness, getting sick is all too common after eating in restaurants. Although health inspection programs are designed to protect consumers, such inspections typically occur at wide intervals of time, allowing restaurant hygiene to remain unmonitored in the interim periods. Information provided in online reviews may be effectively used in these interim periods to gauge restaurant hygiene. In this paper, we use textual information from online reviews of restaurants to effectively identify cases of hygiene violations in restaurants, even after the restaurants have been inspected and certified, thereby identifying moral hazard. Using a data set of restaurant hygiene inspections in New York City from 2010 through 2016 and the associated set...
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  • restaurant 饭店
  • hygiene 卫生
  • dictionary 辞典
  • wherein 在哪一点
  • inspection 检查
  • upset 镦锻
  • thereby 由此
  • argue 证明
  • identify 视为同一
  • textual 原文的