THE IMPACT OF ACA QUALITY INITIATIVES ON PATIENT SATISFACTION: A LONGITUDINAL STUDY
作者: John C. Carter
刊名: International Journal of Business Research, 2018, Vol.18 (1)
来源数据库: International Academy of Business and Economics
DOI: 10.18374/IJBR-18-1.2
关键词: Health care qualityAffordable Care ActValue-based purchasingQuality improvement
原始语种摘要: This paper examines the data on hospital quality performance published by the Centers for Medicare and Medicaid Services (CMS) to assess how successful the Affordable Care Act of 2010 has been in improving patient experience of care and total quality performance in its first four years. Beginning in fiscal year 2013, the law required hospital compensation to be linked to quality performance measures of clinical process of care and patients' satisfaction with their hospital experience. The paper describes the complex scoring system used to process survey responses measuring patients' perceptions of their hospital experience. It then examines the data published by for the fiscal years 2013 to 2016 to assess the effectiveness of the law in improving patient experience of care. The paper...
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关键词翻译
关键词翻译
  • quality 品质
  • fiscal 财政的
  • years 年代
  • process 过程
  • purchasing 采购
  • their 他们的
  • successful 成功的
  • experience 体验
  • total 总和
  • measuring 测量