Differentiating Good Soldiers from Good Actors*
作者: Robin S. SnellYuk Lan Wong
作者单位: 1Lingnan University, Hong Kong
刊名: Journal of Management Studies, 2007, Vol.44 (6), pp.883-909
来源数据库: Wiley Journal
DOI: 10.1111/j.1467-6486.2007.00699.x
原始语种摘要: abstract In a qualitative interview study, 20 Hong Kong Chinese informants were asked to report stories about colleagues who were either ‘good soldiers’ or ‘good actors’. In stories about good soldiers, informants attributed their colleagues' organizational citizenship behaviour (OCB) primarily to prosocial or pro‐organizational motives. Informants' stories about good actors broke down into three major subcategories of citizenship‐related impression management: OCB attributed primarily to impression management motives; alleged pseudo‐OCB concomitant with minimal compliance; and alleged pseudo‐OCB concomitant with counterproductive behaviour. When distinguishing good soldiers from good actors, informants adopted two criteria for attribution: wilful behavioural inconsistency, i.e. low...
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