Design of an O2O Citizen Participation Ecosystem for Sustainable Governance
作者: Jingrui JuLuning LiuYuqiang Feng
作者单位: 1School of Management, Harbin Institute of Technology
刊名: Information Systems Frontiers, 2019, Vol.21 (3), pp.605-620
来源数据库: Springer Nature Journal
DOI: 10.1007/s10796-019-09910-4
关键词: Citizen participationO2OSustainable governanceSocial exchangeDesign science
原始语种摘要: Abstract(#br)Citizen participation is essential to create the public value required for sustainable governance. Offline citizen participation enables government policies through physical actions, but is not automatically quantified. Online citizen participation, especially the opinion expression, usually be facilitated by suitable incentives using a recorded participation process, but this makes only limited contribution to governance. The isolation of the processes of two participations limits their mutual promotion. Therefore, using a design science paradigm, we designed an O2O (Offline-to-Online or Online-to-Offline) citizen participation ecosystem for sustainable governance based on social exchange theory. The ecosystem includes three categories of key stakeholders: citizens,...
全文获取路径: Springer Nature  (合作)
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影响因子:0.851 (2012)

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