Development of a Streamlined Work Flow for Handling Patients’ Genetic Testing Insurance Authorizations
作者: Wendy R. UhlmannKatie SchwalmVictoria M. Raymond
作者单位: 1University of Michigan
2Trovagene Inc.
刊名: Journal of Genetic Counseling, 2017, Vol.26 (4), pp.657-668
来源数据库: Springer Journal
DOI: 10.1007/s10897-017-0098-3
关键词: Genetic testingGenetic counselorsInsurance authorizationInsurance issuesLean evaluationPatient services associatesIndustrial engineer
英文摘要: Obtaining genetic testing insurance authorizations for patients is a complex, time-involved process often requiring genetic counselor (GC) and physician involvement. In an effort to mitigate this complexity and meet the increasing number of genetic testing insurance authorization requests, GCs formed a novel partnership with an industrial engineer (IE) and a patient services associate (PSA) to develop a streamlined work flow. Eight genetics clinics and five specialty clinics at the University of Michigan were surveyed to obtain benchmarking data. Tasks needed for genetic testing insurance authorization were outlined and time-saving work flow changes were introduced including 1) creation of an Excel password-protected shared database between GCs and PSAs, used for initiating insurance...
原始语种摘要: Obtaining genetic testing insurance authorizations for patients is a complex, time-involved process often requiring genetic counselor (GC) and physician involvement. In an effort to mitigate this complexity and meet the increasing number of genetic testing insurance authorization requests, GCs formed a novel partnership with an industrial engineer (IE) and a patient services associate (PSA) to develop a streamlined work flow. Eight genetics clinics and five specialty clinics at the University of Michigan were surveyed to obtain benchmarking data. Tasks needed for genetic testing insurance authorization were outlined and time-saving work flow changes were introduced including 1) creation of an Excel password-protected shared database between GCs and PSAs, used for initiating insurance...
全文获取路径: Springer  (合作)
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来源刊物:
影响因子:1.454 (2012)

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关键词翻译
关键词翻译
  • insurance 保险
  • genetic 遗传的
  • develop 发展
  • authorization 授权
  • benchmarking 基准测试
  • saving 节省
  • summary 摘要的
  • testing 测试
  • partnership 合伙关系
  • creation 创造