Influences on patient satisfaction in healthcare centers: a semi-quantitative study over 5 years
作者: Ruth D. ThorntonNicole NurseLaura SnavelyStacey Hackett-ZahlerKenice FrankRobert A. DiTomasso
作者单位: 1Department of Psychology, Philadelphia College of Osteopathic Medicine
2North Philadelphia Health System/St. Joseph’s Hospital
3Geisinger Medical Center
4Maria Fareri Children’s Hospital
5Des Moines University
刊名: BMC Health Services Research, 2017, Vol.17 (1)
来源数据库: Springer Nature Journal
DOI: 10.1186/s12913-017-2307-z
关键词: Patient satisfactionHealth care deliveryCommunity health
英文摘要: Knowledge of ambulatory patients’ satisfaction with clinic visits help improve communication and delivery of healthcare. The goal was to examine patient satisfaction in a primary care setting, identify how selected patient and physician setting and characteristics affected satisfaction, and determine if feedback provided to medical directors over time impacted patient satisfaction.
原始语种摘要: Knowledge of ambulatory patients’ satisfaction with clinic visits help improve communication and delivery of healthcare. The goal was to examine patient satisfaction in a primary care setting, identify how selected patient and physician setting and characteristics affected satisfaction, and determine if feedback provided to medical directors over time impacted patient satisfaction.
全文获取路径: Springer Nature  (合作)
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来源刊物:
影响因子:1.773 (2012)

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关键词翻译
关键词翻译
  • satisfaction 满意
  • years 年代
  • over 在上方
  • patient 有耐性的
  • centers 机组间距
  • ambulatory 步行的
  • quantitative 量的
  • physician 医生
  • identify 视为同一
  • affected 受了影响的