Implementation of Office Automation and Its Effects on Job Characteristics and Strain in a District Court
作者: Eila Jarvenpaa
作者单位: 1Department of Industrial Management, Helsinki University of Technology.
刊名: International Journal of Human-Computer Interaction, 1997, Vol.9 (4), pp.425-442
来源数据库: Taylor & Francis Journal
DOI: 10.1207/s15327590ijhc0904_6
原始语种摘要: Using a longitudinal case study design, the implementation of office automation was examined at a district court office during a 4-year period. The aims of the study were to examine the effects of the implementation of office automation on perceived job characteristics and on the personnel's short-term mental strain, long-term mental strain, and job satisfaction. All occupational groups at the district court, that is, the office workers, the judges, and the court clerks, participated in the study. After the implementation, the office workers perceived their job as slightly more interesting than before the implementation. After the implementation, their short-term mental strain was slightly lower than before it. However, this effect seemed to diminish in the long run. On the other hand, a...
全文获取路径: Taylor & Francis  (合作)
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