The mediating role of communication satisfaction in relational demography - a study in Macao, SAR context
作者: Ka Wai ChanJia Jun Wu
作者单位: 1University of Macau, Macau
刊名: Asia Pacific Business Review, 2009, Vol.15 (4), pp.547-564
来源数据库: Taylor & Francis Journal
DOI: 10.1080/13602380902844498
关键词: age diversitycommunication satisfactiongender diversityhometown diversityrelational demographysatisfaction with supervisor
原始语种摘要: Although demographic diversity has been found to increase interpersonal attraction and trust, some research has suggested that the effect is only temporary. This study investigates the mechanism of relational demography on supervisor satisfaction by examining the mediating role of an underlying attribute - communication satisfaction. The results demonstrate that communication satisfaction fully mediates the relationship between hometown diversity and satisfaction with a supervisor. Hometown diversity acts as a stepping stone to increase satisfaction at the beginning of the relationship. However, in the long run, communication satisfaction, which serves as a deep-level factor, increases satisfaction with supervisor. Implications are discussed.
全文获取路径: Taylor & Francis  (合作)