目的：探讨基于案例的情景模拟培训在提高医院职员制人员应对门诊晕厥意外事件急救能力中的应用效果。方法：对西安交通大学第二附属医院门诊综合大楼的80名职员制医务人员进行基于案例的情景模拟演练培训。在培训前、后分别对职员制医务人员进行急救理论知识、急救能力及徒手心肺复苏术操作考核，比较培训前、后的考核结果。结果：基于案例的情景模拟急救演练培训后职员制医务人员应对门诊晕厥突发事件发生时的急救理论知识、急救能力及徒手心肺复苏术操作的考核成绩均高于培训前，且差异具有统计学意义（p〈0.01）。结论：对综合医院门诊职员制医务人员进行基于案例的情景模拟培训可以提高他们的急救知识、徒手心肺复苏术操作水平及急救能力，最终提高门诊医疗护理工作的安全性和有效性。 Objective: To explore the application effect of case-based scenario simulation training in improving the emergency ability of hospital staff to cope with outpatient syncope accidents. Methods: A case-based scenario simulation exercise was conducted for 80 staff medical staff of the Outpatient Clinic of the Second Affiliated Hospital of Xi'an Jiaotong University. Before and after the training, the staff medical staff were given first-aid theoretical knowledge, first-aid... ability and free-handed cardiopulmonary resuscitation operation assessment, and the evaluation results before and after the training were compared. RESULTS: After the case-based scenario simulation first-aid exercise training, the staff-based medical staff responded to the first-aid theoretical knowledge, first-aid ability, and free-handed cardiopulmonary resuscitation operation when the outpatient syncope emerged, and the scores were higher than before the training, and the difference was statistically significant. Meaning (p<0.01). Conclusion : Case-based scenario simulation training for outpatient staff in general hospitals can improve their first aid knowledge, freehand CPR operation and first aid capabilities, and ultimately improve the safety and effectiveness of outpatient medical care.