Indigena Solutions, Tensions in an Aboriginal IT Impact Sourcing Firm
作者: Ron BabinBrian NicholsonMegan Young
作者单位: 1Ryerson University, Toronto, Canada
2University of Manchester, Manchester, UK
刊名: Journal of Global Information Management (JGIM), 2020, Vol.28 (2), pp.43-65
来源数据库: IGI Global Journal
DOI: 10.4018/JGIM.2020040109
原始语种摘要: This paper explores the role of cultural tensions in the operations of an Information Technology Impact Sourcing (ITIS) venture called Indigena Solutions. The company was based in Vancouver Canada and was intended to provide meaningful careers to a marginalized group, namely Canadian Indigenous Peoples. The company provided on-shore IT services such as help-desk support and software testing. With the support of Accenture and with initial success at high profile clients such as BC Hydro and Vancouver City Trust, the company lasted about seven years. Indigena was declared bankrupt in 2017. This research demonstrates the cultural tensions inherent in creating an Impact Sourcing venture, with challenges of location, the inability to attract Indigenous workers to a non-traditional career, and...
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关键词翻译
关键词翻译
  • venture 冒险
  • inherent 固有的
  • company 公司
  • successfully 成功地
  • research 
  • bankrupt 破产者
  • country 地方
  • responsibility 责任
  • provide 规定
  • creating 生成